Access the "Open New Personal Account" link on the JBT home page or within your digital banking to open your new account online. You can call into our Client Resource Center at 717-274-5180 (Option 1) to speak to a CRC Specialist. You may also schedule an appointment at a JBT Branch.

TIN is an abbreviation for Tax Identification Number. This is typically your Social Security Number or might be an Employer Identification Number if the account is under a business name.

You can order checks through our website, www.jbt.bank. Click on resources on the top right, order checks, and enter the appropriate information from your previous reorder slip.  Or click here and be automatically directed to the check reorder screen.

To view your account balance, you need to log in to digital banking using your sign on credentials. To enroll in digital banking, click on the "enroll – digital banking" button in the upper right-hand corner of our home page.

We include a standard direct deposit form in our JBT Welcome Kit. You can stop by any of our local branches and they will be able to provide you a copy for your use, however, most employers have their own form that they use for direct deposit enrollment.

For any of our loan or deposit rates, click on the "Current Rates" tab on our website www.jbt.bank. If you have any further questions, please contact our Client Resource Center at (717) 274-5180 option 1, send us a secure message while logged into your JBT online banking or stop by any of our branch locations.

Please see our JBT Fee schedule located under “Resources” at the top of your JBT web page.

JBT accounts and Digital Banking become dormant when there is no activity for an extended period of time. Accounts become dormant after 365 days of no client activity. Digital Banking becomes inactive after 3 months of no client activity and will be deleted after 4 months of no client activity.  If you profile has been deleted, you can re-enroll by clicking on Enroll – Digital Banking at the top of our home page.

JBT does not have a SWIFT code for wire transfers. You can provide the JBT routing number of 031312055 and your account number. To initiate a wire transfer, please contact your JBT Branch or the Client Resource Center.

1. Open a JBT account and have the funds transferred /automatically transferred to pay your JBT loan
2. Digital Banking external transfer (External Bank to Bank transfer) you can establish an external transfer to pay your JBT loan
3. Online Bill Pay – debit account with another Financial Institution through your (Foreign Bank) online Bill payment.
4. ACH Transfer – choose to have your loan payment automatically withdrawn from your checking or savings account at another Financial Institution (Signed Form with JBT)
5. Mail your payment (check) to: Jonestown Bank & Trust Co., PO Box 717, Jonestown PA 17038-0717.

TIN is an abbreviation for Tax Identification number. This is typically your Social Security Number or might be an Employer Identification Number if the loan is under a business name.

To apply, please make an appointment at your local JBT Branch at jbt.bank. To apply online, visit the Personal Banking Tab and by selecting the type of loan. Select the Green Apply Online Now button to begin. If you have any questions, contact our Client Resource Center at 717-274-5180 Ext. 1.

When logged into digital banking, to view your due dates for your loans, click on the "Accounts" tab, then click on the specific loan. You will see your payment due date under "Payment information".

While logged into digital banking click on the "Accounts" tab, then click on the appropriate account. You will see under details the estimate payoff balance. If your loan is secured by real estate please contact our Client Resource Center at (717) 274-5180 option 1.

JBT Lienholder address: Jonestown Bank & Trust Co. P.O. Box 9378 Richmond VA 23227 JBT Mortgagee Clause: Jonestown Bank & Trust Co. ISAOA P.O. Box 9378 Richmond VA 23227.

For any of our loan or deposit rates, click on the "Current Rates" tab on our website www.jbt.bank. If you have any further questions, please contact our Client Resource Center at (717) 274-5180 option 1, send us a secure message while logged into your JBT online banking or stop by any of our branch locations.

You can inquire and apply for a JBT credit card directly on the JBT website by clicking on Personal Banking / Credit Card.

Click on "Enroll - Digital Banking on the home page of jbt.bank.  You will be asked for specific information during the enrolment process.  All information entered must match JBT bank records.

If you enrolled in Digital Banking, you selected your username/password or it may have been assigned to you. You can select "Forgot" then select "Try another way" to retrieve your Username. To change your Username, access the settings/Security section once logged in. You can enroll by clicking "Enroll".

To change your Username, access the settings/Security section once logged in. To help with your log in information, please call 717-274-5180 Ext. 1.

In your JBT Digital banking, click on the estatements tab, if this the first time accessing the estatements tab and enrolling in estatements you must prove you can view a PDF doc since that is the estatement format. If you cannot view a PDF document, enrollment will be denied.

Once you are enrolled with Digital Banking, you can download the JBT digital app on your mobile device and be able to login through the app with the same credentials.

Mobile Deposit is a feature that JBT can turn on for you. For Mobile Banking, you can download the JBT App on your mobile device and you can log in with the same credentials as your JBT digital banking. To initiate a mobile deposit within your mobile banking, select Deposit Checks / Make a deposit.

Zelle is a fast, safe, easy way to send money between banks through the JBT Mobile App. Zelle is accessed from your JBT Mobile Banking by clicking on the "Send Money with Zelle" menu option.  Transferring money using Zelle should only be used between close friends and family members.

You can add an external transfer account through your JBT digital banking.  To add an external account to transfer between or to make a JBT loan payment, click on Transfers / External account and then click on +Add external account.

You can update your address and contact information in your JBT digital banking by going to the settings option, you can click on your name at the top and hit edit. JBT can also mail a change of address form to you to sign and mail back or you can stop by your local branch to sign a form in person.

JBT accounts and Digital Banking become dormant when there is no activity for an extended period of time. Accounts become dormant after 365 days of no client activity. Digital Banking becomes inactive after 3 months of no client activity and will be deleted after 4 months of no client activity.  If you profile has been deleted, you can re-enroll by clicking on Enroll – Digital Banking at the top of our home page.

JBT Cardholders can activate their debit card and add a PIN by calling: 1-888-850-5282.  Cardholders can also change their PIN by calling 1-800-290-7893.

To place a travel alert on your debit card, go to the card management section within your mobile app, call our Client Resource Center at 717-274-5180 Ext. 1 or send JBT a secure message by logging into your digital banking and sending a secure online message.

If you received a fraud notification for your debit card, please contact our fraud monitoring service at 1-855-293-2456.

JBT does not verify CVV codes for clients.  Your CVV code is the 3-digit code found on the back of your JBT debit card and may be asked for when making purchases.

Yes, JBT can activate digital wallet for Apple Pay, Google Pay or Samsung.  Please call into your local JBT Branch or JBT Client Resource Center at 717-274-5180 Ext. 1.

You can find a list of all of our location under the following link: https://www.jbt.bank/locations.

The Routing number for JBT is: 031312055. This number identifies your Financial Institution.

Fax Insurance Declaration page to our Loan Operations at 717-274-2645.
Deposit Operations Fax: 717-274-5423
Client Resource Center: 717-228-1258.

For Branch address, please click on "Locations" on jbt.bank.

Loan payments can be mailed to:
JBT 100 N Harris St, Suite B,
Cleona PA 17042

JBT Mortgagee Clause:
Jonestown Bank & Trust Co. ISAOA
PO Box 9378 Richmond VA 23227

JBT Lienholder:
Jonestown Bank & Trust Co
PO Box 9378 Richmond VA 23227

JBT Branches are closed for Federal Holidays. JBT Client Resource Center can further assist you on most of the Federal Holidays by calling 717-274-5180 Ext. 1.

JBT does offer notary and Medallion/Signature Guarantee services for JBT clients.  Please contact your local JBT Branch for these services.