Client Resource Center
For information or assistance, you can contact the Client Resource Center:
Monday – 7:30am – 11:00pm
Tuesday – 7:30am – 11:00pm
Wednesday – 7:30am – 11:00pm
Thursday - 7:30am – 11:00pm
Friday – 7:30am – 11:00pm
Saturday – 7:30am – 5:00pm
Sunday – 9:00am – 5:00pm
by calling 717-274-5180 (Option 1), sending a secure message through your JBT Online Banking
Account, or emailing firstname.lastname@example.org.
The Client Resource Center can assist you with the following services:
Answer general inquiries (account balance, transaction history, statement inquiries, etc.).
Online and mobile banking inquiries (enrollment, password assistance, etc.).
Jonestown Bank & Trust Co. issued Debit Card inquiries (transaction history, MyCardRulesTM enrollment, travel notifications).
Other services also offered and available, call into our Client Resource Center to see how we can help.
24-hour automated account information is available 365 days a year by calling 1-888-850-5282.
You can also visit your nearby JBT office. Click here for a list of offices and ATM locations.
Important Security Information: Safeguard the privacy of your personal information through e-mail by NOT including personal information, such as Social Security numbers, account numbers, personal identification numbers (PINs) and account balances in your message. To share this type of information, visit your closest JBT office, use the secure message feature on JBT Online Banking or call us at 717-274-5180 (Option 1).
MyCardRules™ is a trademark of Jack Henry and Associates